Privacy Policy By

This Privacy Statement should be read in conjunction with the TIL services’ Terms of Service.

Please keep in mind that when you provide personal information to Us through a third-party site or platform (for example, via social network login), the personal information We obtain is through those third-party sites that are linked to Our Sites and is covered by this privacy policy, whilst the personal information gathered by the third-party site or platform is subject to the privacy regulations of the third-party site or platform. Your privacy settings on the third-party site or platform will not apply to Our use of personal information collected directly via our Sites. Please keep in mind that Our Sites may include links to Sites that We do not operate or administer, and We are not responsible for their privacy practises. When you leave Our Sites, we encourage you to read the privacy policies of any other sites that may collect your personal information.


Consent of the User.

By using the Sites, you agree to Our rules for collecting, storing, and utilizing personal information you supply to Us in accordance with this policy. You also provide permission for your personal information to be transferred outside of your country to India. In certain situations, especially if you live in a country governed by a data protection legislation, We may ask you to obtain express permission prior to collecting and processing your personal information. If you are a roaming user or a traveller visiting numerous countries across the globe and use TOI’s services, We will regard the country of registration as your main country, and the consents received at the time of registration will be valid for your personal information processing.

VPN access to the website and TIL services


You should not access or use the Sites by any method or technology that hides your real geo-location or gives erroneous location data (for example, using a virtual private network (VPN) to access TIL Services).

 We will not be responsible or accountable for any acquisition, storage, or processing of your personal information if you access or use Sites using any method or technology that masks your real geo-location.


Personal Information Collection and Use; 

Personal Information, often known as PII, is defined as any information that identifies (directly or indirectly) a specific individual or natural person, such as the individual’s name, postal address, email address, cellphone number, or any other identifier identifying that specific person. When anonymous information is coupled with personal information, whether directly or indirectly, the resultant information is likewise considered as personal information.

Information gathered automatically when browsing/navigating the Website


We utilize cookies and other similar technologies that are required for Our Websites to operate properly. Some of these cookies are used to provide you with vital services, while others monitor your interaction with the Website to offer you with a better experience. Please see our Cookie Policy for more information on the cookies We use.

Do Not Follow

The Website does not presently handle or react to “Do Not Track” requests/signals that certain internet browsers may send.

Erasure and Retention of Information; 

We keep your personal information for as long as it is required for us to deliver services to you or until you request that we delete it. If you no longer want Us to use your information, you may ask that your personal information be erased and your TIL account be closed. Please keep in mind that if you request the deletion of your personal information;


  • Personal information (Name, E-mail, Mobile Number) will be maintained as part of the SSO Login feature and controlled by the SSO Login Policy.
  • We may keep part of your personal information if it is required for Our legitimate business reasons, such as fraud detection and prevention and safety enhancement. For example, if We suspend a TIL account due to fraud or safety concerns, We may save some information from that account in order to prevent the user from starting a new account in the future.
  • We may keep and use your personal information as needed to comply with Our legal requirements. We may, for example, preserve part of your information for tax, legal reporting, and auditing purposes.
  • Even after your account is deactivated, information you have given with others (e.g., Comments, Reviews, etc.) may be publically viewable on the TIL. The attribution of such material to you, however, will be deleted. Furthermore, certain copies of your information (for example, log records) may stay in Our database but are separated from personal identifiers.
  • Because of the way We manage some services, residual copies may take some time to be wiped from Our active servers and may remain in Our backup systems after you delete your information.
  • You may request that your information be deleted by utilising the remove feature accessible through this Link. Your request will be completed, and you will get email confirmation. Please keep in mind that this will only delete the information gathered by TOI and will deactivate your SSO information for TOI. You will continue to be a user on all other TIL platforms. If you also want to erase your SSO-related information, please follow the instructions on the screen or read the SSO privacy policy to learn how to exercise your rights.
  • Please keep in mind that if you have numerous accounts with us, you must submit separate requests for each of them, along with the accompanying email addresses or phone numbers.
Privacy of Children;

TIL is not intended for or addressed towards anybody under the age of 18. TIL does not knowingly allow anybody under the age of 18 to register for the services or contribute any other personally identifiable information. If TIL learns that personally identifiable information about children under the age of 18 has been obtained on TIL Services without verifiable parental permission, TIL will remove the information and notify the parent.

However, We believe that it is the duty of parents to supervise their children’s usage of Our services. Nonetheless, it is Our policy not to collect or handle personal information from minors under the age of 18 or to offer to send promotional materials to anyone in that age group. TIL does not solicit, nor does it plan to obtain, personal information from minors. If a parent or guardian believes a child has submitted TIL with personal information without their prior knowledge, please contact Our customer care staff to ensure that the personal information is deleted from TIL services.

Security precautions

We take the appropriate security precautions to prevent unauthorized access to, modification to, disclosure any, or data loss. These include internal audits of Our data collecting, storage, and processing procedures, as well as security measures such as proper encryption and physical protection to prevent unauthorized access to systems where We hold personal information. All data collected on the Site is safely maintained in the TIL-controlled database. The database is kept on servers that are protected by a firewall; accessibility to the servers is password-locked and highly controlled. However, no security system is impregnable, no matter how great Our security measures are. If you know or suspect that your TIL account credentials have been lost, stolen, changed, or otherwise compromised, or if you suspect or know of any real or suspected unauthorized use of your account, please alert Us by contacting Our customer care staff.

How lengthy do we keep and utilise your data?

We keep the information we gather for no longer than is required. This is decided on an individual basis. Normally, We will keep the information for as long as you have an account with Us and continue to access and use TIL Services. When you request it, We will erase your information as soon as practically practicable, depending on your account behaviour and in line with relevant law(s). However, for legal reasons, We may archive and/or preserve certain information.

When you use the Services or Sites (or any of its sub sites), we make good faith efforts to provide you with access to your personal information as and when requested by you, and shall further ensure that any personal information or private data or information discovered to be inaccurate or deficient shall be rectified or amended as feasible, subject to any legal or regulatory requirement that such private details or sensitive personal data or information be retained. Before processing such requests, we require individual users to identify themself and the information to be accessed, corrected, or removed, and we may decrease to process requests that are unreasonably redundant or methodical, require disproportionate technical effort, jeopardise the privacy of others, or would be amazingly impractical (for example, requests concerning information stored on backup tapes), or for which access isn’t otherwise required. In every situation, if we give information access and correction, we do so for free, unless doing so would need an undue amount of work. Because of the manner we manage some services and/or owing to legal obligations for maintaining or preserving information, once you delete your info, such data and/or residual copies may take some time to be erased from our live servers and may continue to stay in our backup systems. 

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